An ICT Support Engineer provides technical support to clients by diagnosing and resolving hardware and software problems. These systems and software are typically part of a network that allows the sharing of information among users. ICT Support Engineers have a wide range of competencies. The technology that needs support can include applications such as word processing, web browsers, and corporate email systems.
Role overview and in-demand status
263212 ICT Support Engineers are responsible for maintaining the computer systems of an organization, in addition to supporting other organizations and users with technical issues. The duties vary according to the employer’s needs and requirements; therefore, the role can comprise elements of several other occupations.
This includes assisting with the design, installation, testing and maintenance of computer equipment; configuring administrative security settings for desktop operating systems; taking calls from users requesting help with computer-related problems; and monitoring the operation of computer equipment and systems.
Applicants for this role would need at least one of the following qualifications to be considered suitable: a related degree, an Advanced Diploma of Information Technology, or information technology industry qualifications from a recognized institution, along with relevant skill credits.
ANZSCO 263212: Key responsibilities and requirements
A task of an ICT Support Engineer, as described by occupation 263212 of the Australian and New Zealand Standard Classification of Occupations (ANZSCO), is to provide technical support for an organization’s network and computer systems. They shall be distinguished from network administrators with whom they may work closely.
In Australia, occupations such as these are regularly featured on lists of skilled occupations in demand from the Australian Government. Their demand generates interest among the migration community, and temporary or permanent visa programs offer pathways to work in these occupations.
Relevance of the ICT Support Engineer in the Australian job market
Graduates of BE IT (or CSE) are well-versed in all things Information and Communication. The most appropriate occupation for a migration visa is *ICT Support Engineer* (ANZSCO 263212). This profession is in high demand in Australia and many prospective migrants are eager to apply. If other criteria are satisfied, it could also lead to a skilled independent visa.
Get Your Skills Approved by ACS
To show Australia you’re a skilled ICT Support Engineer, the Australian Computer Society (ACS) needs to check your qualifications. They make sure you fit ANZSCO 263212.
Head to the ACS website and apply online. Upload your degree, transcripts, and work evidence. If your degree is from outside Australia, ACS checks if it’s an ICT major (at least two-thirds computer-focused studies).
No degree? Use the Recognition of Prior Learning (RPL) path. Write two detailed stories about tech projects you handled. Describe the problem, your fix, and what you learned. Be clear and specific.
Prove Your English Skills
Australia speaks English, so you need to prove you do too. Take a test like IELTS or PTE. For 263212 ICT Support Engineer visas, aim for “Competent” level—IELTS 6 or PTE 50 in each part (listening, reading, writing, speaking).
Want bonus points? Score “Proficient” with IELTS 7 or PTE 65 for 10 extra points. Top scores like IELTS 8 add 20 points. Tests cost 300 to 400 dollars, so book early—spots fill fast.
If you’re from Canada, the UK, or similar countries, you might skip the test. Check the rules. Practice with free apps, speak clearly, and write simply.
Choose Your Visa Option
Now, pick your path to Australia. As a 263212 ICT Support Engineer, you’re on the Short-term Skilled Occupation List (STSOL), which fits several visas. Here are your options:
Skilled Independent Visa (Subclass 189)
No employer or state needed. Live anywhere in Australia forever. You’ll need at least 65 points (we’ll cover points next).
Skilled Nominated Visa (Subclass 190)
A state chooses you. Live there for two years, then move freely. Adds 5 points. Perfect for city lovers like Sydney or Melbourne.
Skilled Work Regional Visa (Subclass 491)
Work in regional areas for three years, then go permanent. Adds 15 points. Enjoy cheaper living and open spaces.
Employer-Sponsored Visa (Subclass 482)
A company hires you first. Work two to four years, then apply for permanent residency. Ideal if you land a job offer.
Choose based on your goals. Single? Try 189. Got a family? Check schools in states. All paths lead to a permanent home.
Submit Your Visa Application
Got your visa invite? Apply within 60 days. The main fee is about 4,000 dollars, plus extra for family members. Upload your ACS letter, English scores, health checks, and police clearances.
You’ll need a medical exam, maybe X-rays. Processing takes 3 to 9 months. Track your application online. Once approved, start packing.
Your Future Awaits
That’s your roadmap to Australia as a 263212 ICT Support Engineer. From checking your skills to landing in a new home, every move gets you closer. It takes effort, but it’s worth it. You bring skills Australia needs. Take the first step today. Have questions? Talk to a migration agent.
FAQs
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Do I need a degree to qualify for 263212 ICT Support Engineer?
You need a bachelor’s degree in computer science, IT, or a related field. No degree? No worries! Five years of work experience or certifications like Cisco or Microsoft can work instead. Just make sure your skills match the 263212 ICT Support Engineer role.
2. How do I prove my skills for ANZSCO 263212?
The Australian Computer Society (ACS) checks your skills. Apply online with your degree, work proof, or two project stories (if no degree). It costs about 500 Australian dollars and takes 8-12 weeks. Their approval is your key to visa options.
3.What English test do I need for 263212 visas?
Take IELTS or PTE to prove you speak English. Aim for “Competent” level—IELTS 6 or PTE 50 in each part. Higher scores, like IELTS 7 or PTE 65, give extra visa points. Tests cost 300-400 dollars.
