ICT Support & Test Engineer
Employment Reference Letter Sample for ICT Support and Test Engineer (nec) - ANZSCO 263299
If you are deliberately trying for skilled migration to Australia, you would need to submit an employee reference letter certified by your prior Manager. The letter should consist of a letterhead and must mention the roles as well as responsibilities of the employee. The letter must include particular information about the roles and responsibilities, which would be in accordance with the ANZSCO code. Any generic information should be avoided as letters not meeting the desirable criteria would be assessed as “Not suitable due to insufficient information”.
A sample reference letter for ICT Support and Test Engineer is provided below for your guidance. -
Date: 13.04.2019
To whomever it may concern,
This is to certify that Camilla Rivera was working with Metro IT resources, San Juan, Puerto Rico as a full time employee from 21.02.2010 to 12.05.2018 in the position of ICT Support and Test Engineer.
Her responsibilities are provided below:
- Scheduling and carrying out quality audits to analyze and review systems, documents and data
- Determine the high risk areas and securing those with the help of strict adherence to procedures and standards
- Suggest action plans and mitigating measures for the risks identified as well as suggest improvements needed in the standards
- Communicate and educate users as well as management to make them aware of the system, standards, procedures and quality control
- Diagnose problems by troubleshooting and assist in resolving them
- Develop and conduct training sessions for application software as well as operational procedures
- Analyze and evaluate technical issues like that of installation, repair and maintenance as well as up gradation, configuration settings.
- Troubleshooting of software, hardware, email, desktop, internet and email
- Test and diagnose functional errors and faults in the programs as well as systems for maintaining quality standards as per needs
- Review and create technical documents like technical reports, operational guides, manuals, inventory documents
- Performing organizational system review as well as assessment for recommending better system for the company
Sincerely yours,
Jason
Manager