Technology is a major contributor to the manner in which individuals and businesses operate. It is the ICT Support engineer who is responsible for the smooth running of each computer, server, or network that operates.
Everything You Need to Know to Be an ICT Support Engineer
Step 1: Acquire Proper Knowledge
It is not necessary to be a genius with computers right from the start, but you have to be technically well-trained. Most employers require:
- BSc in Information Technology, Computer Science or Network Engineering.
- A Diploma or Certificate IV in the fields of IT systems support, or telecommunications.
These educational programs cover the core subjects such as:
- Computer networks and systems
- Operating systems
- Basics of cybersecurity
- Database management
- Cloud technologies
If you plan to work in Australia, then enrol in a course of study that satisfies ANZSCO 263212 requirements.
Step 2: You need to Develop Your Skills
You need to gain practical skills in this field because they are more crucial than knowledge. You also want to try to get good at these:
- Through operating systems like Windows, Linux, or macOS.
- Network hardware, such as Cisco or Juniper.
- Installing hardware and troubleshooting systems.
- Cloud providers like AWS and Microsoft Azure.
- Some programming or scripting for automation (Python or PowerShell).
It is possible to take brief online courses and obtain certifications to broaden your knowledge. You need these most widely used certifications:
- CompTIA A+ or Network+ certification
- CCNA is an abbreviation for Cisco Certified Network Associate.
- Certificate of ITIL Foundation
- Associate in Microsoft Certified Solutions (MCSA)
Employers find you more interesting when you have these certifications.
Step 3: Get Real Experience
In my opinion, the difference that experience makes is very big if you work as an ICT Support engineer. First, you can pursue a career in any of the following positions:
- Helpdesk Support Officer
- IT Technician
- Junior Network Support Engineer
By working in such positions, you will be involved in the solution of real technical problems and, at the same time, you will be learning how different IT departments function. Theoretically, it is possible to shift your career to the administration of systems, the management of cloud or the coordination of IT projects.
Step 4: Learn About ANZSCO 263212 Standards
The details under the ANZSCO 263212 code explain the attributes, educational background, and the job-related functions that the ICT support engineer is required to do in Australia. Some of them are:
- Operating and sustaining IT networks.
- Offering good advice to users and clients.
- Keeping track of system performance and making changes.
- Establishing data security measures and backup methods.
In case you are a foreign professional, you might be required to obtain a skill evaluation from the Australian Computer Society (ACS).
Step 5: Continue to Upgrade Your Skills
The technology world is always changing, and you should not be left behind either. The successful 263212 ICT Support engineer is trained to constantly improve their abilities by:
- You must participate in technological workshops, webinars, and training sessions.
- You are able to be the head in cloud computing and artificial intelligence technologies.
- You should be updated on learning about cybersecurity and ethical hacking.
Where Can ICT Support Engineers Work?
Skilled ICT workers are needed for almost every industry. An ICT support engineer with 263212 may work at:
– Health and education sectors
– The businesses in the fields of banking, finance, and insurance, such as investment banks, insurance companies, and building societies
– E-commerce companies and IT service providers
– Production and supply chain
In addition, you could work in the following roles:
- ICT Support Engineer
- Systems Administrator
- IT Consultant
- Network Support Officer
What are the Pay and Career prospects
The salary of an ICT Support engineer (ANZSCO 263212) in Australia depends on the location, experience and skills of the engineer as follows:
Mid Level Position: 85,000 – 110,000 AUD Per Annum
Entry Level Positions: 60,000 – 80,000 AUD
You have a lot of potential for growth and security with this career. It requires the right education, experience and a desire to learn.
Why pursue a career as an ICT Support Engineer?
If a person is tech and innovation-minded, then being an ICT Support engineer would be an excellent and rewarding career path for such a person. The role of 263212 ICT support engineer has a number of positive points that make it the best professional choice in the IT industry.
First of all, the job will always be needed in every industry since companies of any kind are very dependent on stable computer networks and good technical support. Secondly, the job gives the employees a chance to work with the latest technologies every day.
They will always be up to the newest digital innovations. Apart from that, the job has a great potential for a high wage, has strong job security and offers the possibility to change to other areas such as systems administration, network management, or cybersecurity.
Conclusion
Starting your career as an ICT Support engineer in today’s digital world is really beneficial. Then you can build a successful career that helps you to keep growing. Your skills as an ICT support engineer will always be in demand, whether you are helping a small business, working for a big tech company or planning to move to Australia.
FAQs
1. What qualifications do I need to become an ICT Support engineer?
You must hold a degree or diploma in Information Technology, Computer Science, or Network Engineering and also be certified, such as CCNA or CompTIA Network+.
- Is the 263212 occupation in demand in Australia?
Yes. ANZSCO 263212 is listed on Australia’s Skilled Occupation List, which indicates that there is a strong demand for ICT professionals in different industries.
- How much does an ICT Support engineer earn?
The pay of such professionals may vary. In the case of entry-level jobs, the pay scale is approximately AUD 60000, while for experienced engineers, it can go up to the tune of AUD 150000 or even higher.
